About Experts Exchange Customer Support

Last Updated: Jan 15, 2016 06:04PM PST

Who are we?

We are a small team of customer-centric professionals who take our job very seriously.

What does that mean anyway? That means that we really do love our job and we show it with flair!  Customer Support isn’t just support for us--we do everything in our power to change your experience for the better.  In fact, that’s part of our mission statement.

You might catch us on twitter, via e-mail, on the phone, on live chat or working on a project that makes your experience better.  Anyway you catch us, we’re sure to be doing something for you.

Where are we located?

We are located in beautiful San Luis Obispo, California.  SLO, as we call it, is halfway between Los Angeles and San Francisco.  For more information about San Luis Obispo, please visit VisitSLO.com.

Our Mission Statement

Customer Advocates are responsible for taking ownership of every customer inquiry to provide the world-class professional support expected of Experts Exchange and Redsource Interactive. We implement new projects and constantly seek ways to improve our users' experience.

If you would like to know more about our customer support team please contact us.  We’ll be happy to answer any questions.

Contact Us

  • Call Us @ +1-877-211-8911 Telephone Support HoursMonday-Friday 8:00AM - 4:00PM PT (UTC-7).

    Email is reviewed and responded to within 24 hours excluding weekends and holidays. We update our Support Center daily. Please come back often.