How do I accept multiple comments as my solution?

Last Updated: Apr 04, 2016 03:26PM PDT

To accept multiple comments as a solution, please follow these steps (screen shots below):

  • Log into your Experts Exchange account.
  • Go to the question you would like to close. You'll find it under "My Open Questions" in your workspace.
  • Click on "Best Solution" or "Assisted Solution" located on one of the comments that provided the answer to your question. You can select as many comments as are appropriate, and you have the choice to indicate which was the "Best Solution"
  • A summary of your selections will appear on the bottom rail. Click "Next" when you are satisfied with your choices, or "Reset" if you've made a mistake. 
  • You'll see the "Award Points and Grades" pop-up appear. The points will automatically be split, half will be awarded to the "Best Solution" and the rest evenly between all Assisted Solutions" you select. You can divide the points as you like by clicking "Edit Points & Grades". The total points you may award is at the top of the page below your question's title. You must award at least 20 points to all comments you select. 
  • If you'd like, leave a comment for the experts.  This is a good chance for you to say thank you to the experts and verify that the solution worked.
  • Click "Close Question".
You will be redirected back to the closed question.

Made a mistake? You can always request attention on your closed question. 

My Open Questions.

Choose comments that contain your answer. 

Summary of your selections.

Review your selection. 

Edit Points & Grade.

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