How to Save a File to the Personal Knowledgebase

Last Updated: Feb 09, 2016 09:03AM PST

You can save a file to your Personal Knowledgebase by following these steps:

  • Log in to your account.                  
  • Click My Personal Knowledgebase in the workspace.
  • Click “Personal Knowledgebase”.
  • Click the button in the upper left.
  • Under the “Add new” dropdown menu, select “File”.
  • Click “Browse” and select the file you want to save.
  • Click “Upload File”.                                         
  • Once the file is uploaded, add a title for your file (the file name will be entered by default). This is how the entry will appear within your Personal Knowledgebase.
  • Add a description for the file (the file name will be entered by default). This will appear as the file’s caption if you embed it in a question or comment on the site.
  • You have the option of adding notes and labels to help you identify and organize this entry.
  • Click “Save” to finish adding the file to your Personal Knowledgebase.
You can now access this file anytime! The Personal Knowledgebase entry for the file will have the file size listed along with the other details that you just entered.


Adding a file.


Filling in the details of your new entry.

Click here to see the list of all articles on the Personal Knowledgebase.

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