- Billing issues: If your subscription is interrupted, for example due to a declined credit card, your account will be suspended. We’ll send you an email and continue to attempt to bill you on your subscription, but we may not be successful. In this case, you should either log into your account and update your billing details to continue your subscription, or contact us so that we can help you with your account.
My account is suspended. What should I do now?
There are two separate reasons your account would be suspended: